Legal notice
This Legal Notice is provided in accordance with section 43(1) of the Electronic Communications and Transactions Act 25 of 2002 (ECTA), which requires suppliers offering goods or services for sale through electronic transactions to make certain information available to consumers.
1. Business Information
Trading Name: Shutter Drive Registered Name: [INSERT REGISTERED COMPANY NAME AS PER CIPC] Company Registration Number: 2021/795820/07 VAT Registration Number: 4750316400
2. Physical Address
129 Albertina Sisulu Road Roodepoort Gauteng 1724 South Africa
3. Contact Details
Website: Shutterdrive.co.za Email: info@shutterdrive.co.za Telephone: 072 461 3870 Operating Hours: Monday to Friday, 08:00 – 17:00 (excluding South African public holidays)
4. Directors / Owners
[INSERT FULL NAMES OF DIRECTORS / OWNERS / MEMBERS]
5. Description of Main Business
Shutter Drive is an online retailer of professional-grade rolling door motors, gate motors, remote controls, and related accessories for residential, commercial, and industrial applications. We supply goods only and do not provide installation services. All motorised products supplied by Shutter Drive must be installed by a qualified, registered electrician or accredited installer in accordance with SANS 10142 and applicable safety standards.
6. Membership of Self-Regulatory or Accreditation Bodies
Shutter Drive is not currently a member of any self-regulatory or accreditation body.
7. Codes of Conduct
Shutter Drive subscribes to the principles of the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and the Protection of Personal Information Act 4 of 2013 (POPIA).
8. Website Hosting
This website is hosted on the Shopify e-commerce platform, operated by Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada.
9. Domain Name
The domain Shutterdrive.co.za is registered to Shutter Drive.
10. Pricing
All prices displayed on Shutterdrive.co.za are quoted in South African Rand (ZAR) and include VAT. Shipping fees are displayed at checkout before payment is finalised.
11. Payment Methods
Shutter Drive accepts payment via the secure payment methods displayed at checkout. All payments are processed through PCI-DSS compliant third-party payment gateways. Shutter Drive does not store full credit card or banking details on its servers.
12. Refund and Return Policy
Customers have the right to a 7-day cooling-off period in accordance with section 44 of the ECT Act. Full details are set out in our Refund and Returns Policy, available on our website.
13. Security and Privacy
Personal information collected through this website is processed in accordance with our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
14. Terms of Service
Use of this website and any purchases made through it are governed by our Terms of Service, available on our website.
15. Dispute Resolution
Any dispute arising from a transaction with Shutter Drive should first be raised by contacting us directly at info@shutterdrive.co.za. We will make every reasonable effort to resolve the matter.
If a dispute cannot be resolved directly, customers may refer the matter to:
- The Consumer Goods and Services Ombud (CGSO) Website: www.cgso.org.za Email: info@cgso.org.za Telephone: 0860 000 272
- The National Consumer Commission (NCC) Website: www.thencc.gov.za Email: complaints@thencc.org.za Telephone: 012 428 7000
- The Information Regulator (South Africa) (for POPIA-related complaints) Website: www.inforegulator.org.za Email: complaints.IR@justice.gov.za
16. Governing Law
This website and all transactions concluded through it are governed by the laws of the Republic of South Africa.
Last updated: 1 May 2026